At Navado UK, we value and respect your privacy. We are committed to protecting your personal information and ensuring that your data remains secure. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website (Navado.uk) or make a purchase. By using our website, you agree to the terms of this policy.
This Privacy Policy is designed to provide clear, transparent, and comprehensive information about your rights and our responsibilities regarding data protection.
1. Information We Collect
To provide you with the best shopping experience, we collect different types of information, including:
🔹 Personal Information
When you create an account, place an order, or contact us, we may collect:
✔ Full Name
✔ Email Address
✔ Phone Number
✔ Shipping & Billing Address
✔ Payment Details (processed securely through third-party payment providers)
🔹 Non-Personal Information
We may also collect data that does not directly identify you, such as:
✔ IP Address
✔ Browser Type & Device Information
✔ Website Activity & Interaction Data
✔ Referral Source (how you found our website)
This information helps us improve our website and enhance your shopping experience.
2. How We Use Your Information
We collect your data for various legitimate business purposes, including:
✅ Order Processing & Fulfillment
We use your name, address, and payment details to process and deliver your order.
✅ Customer Support & Communication
We may contact you via email or phone for order confirmations, inquiries, or customer service assistance.
✅ Marketing & Promotions
If you opt in, we may send you exclusive offers, promotions, and product updates. You can unsubscribe at any time.
✅ Website Improvement & Analytics
Your browsing behavior helps us analyze and improve our website’s functionality and user experience.
✅ Security & Fraud Prevention
We use your data to detect, prevent, and mitigate fraudulent activities and ensure a secure shopping environment.
3. How We Protect Your Data
At Navado UK, we take data security seriously. We implement advanced security measures to protect your personal information from unauthorized access, loss, or misuse.
🔹 Security Measures We Use:
✔ SSL Encryption – All transactions on our website are encrypted using Secure Socket Layer (SSL) technology.
✔ Secure Payment Processing – We do not store credit card details; all payments are processed through trusted third-party providers like PayPal, Stripe, or bank transfer.
✔ Regular Security Audits – We perform frequent security checks to identify and fix vulnerabilities.
✔ Restricted Data Access – Only authorized personnel have access to your personal data.
Despite our efforts, no data transmission over the internet is 100% secure. If you suspect any unauthorized access, please contact us immediately.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners in the following cases:
✅ Payment Processors & Shipping Providers
To complete your purchase, we may share necessary details with payment gateways and delivery services (PayPal, DHL, Royal Mail, etc.).
✅ Legal Compliance
If required by law, we may disclose your information to comply with legal obligations, protect our rights, or prevent fraud.
✅ Third-Party Service Providers
We work with analytics and marketing partners (Google Analytics, Facebook Ads, etc.) to improve our services. These companies only access non-personal data and cannot use your information for their own purposes.
5. Cookies & Tracking Technologies
Our website uses cookies to improve user experience, personalize content, and analyze traffic.
🔹 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and optimize website functionality.
🔹 Types of Cookies We Use:
✔ Essential Cookies – Necessary for website operation (e.g., shopping cart, checkout).
✔ Performance Cookies – Help us analyze website traffic and improve performance.
✔ Marketing Cookies – Used to show relevant ads and promotions.
🔹 Managing Cookies
You can enable, disable, or delete cookies in your browser settings. However, disabling cookies may impact website functionality.
6. Your Rights & Choices
As a valued customer, you have the right to control your personal data.
✅ Right to Access & Correction
You can request access to the personal information we hold and update any inaccuracies.
✅ Right to Deletion (Right to Be Forgotten)
You can request that we delete your personal data, except for cases where we are legally required to retain it.
✅ Right to Object & Restrict Processing
You can opt out of marketing communications and restrict how we use your data.
✅ Right to Data Portability
You can request your data in a structured, machine-readable format.
📩 To exercise your rights, please contact us at [email protected].
7. Third-Party Links & External Websites
Our website may contain links to third-party websites (e.g., social media platforms, partner sites). We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.
8. Children’s Privacy
Navado UK does not knowingly collect personal data from children under 16 years old. If we discover that a child’s information has been collected, we will take immediate action to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in regulations, technology, or our business practices.
✔ Last Updated: February 2025
✔ Notification of Changes: We will notify you via email or website announcements if significant changes occur.
We encourage you to review this page periodically to stay informed about how we protect your privacy.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please feel free to reach out:
📧 Email: [email protected]
📞 Phone: +84-912712965
💬 WhatsApp: +84-978977713
🌍 Website: www.navado.uk
💎 Thank you for trusting Navado UK. We are committed to protecting your privacy and providing a secure shopping experience!
