At Navado UK, we take pride in crafting luxury, handcrafted mirrors that are designed to enhance your space with elegance and sophistication. Our commitment to premium quality, durability, and customer satisfaction is at the heart of everything we do. When you choose a Navado mirror, you are investing in a product that is built to last, impress, and reflect perfection.
To give you complete peace of mind, we offer an industry-leading guarantee that ensures every mirror you purchase meets the highest standards of craftsmanship and quality.
Our Guarantee to You
When you purchase a mirror from Navado UK, you are covered by our comprehensive guarantee, which includes:
✅ High-Quality Craftsmanship – Every mirror is handcrafted with precision, ensuring durability and flawless design.
✅ Premium Materials – We use AGC glass (Asahi Glass Company), lead-free silver coatings, and eco-friendly materials to ensure clarity, longevity, and sustainability.
✅ Manufacturing Excellence – Our mirrors meet European quality standards (EN 1036) and ISO certifications, ensuring exceptional performance.
✅ Damage Protection – If your mirror arrives damaged due to shipping, we will replace it at no additional cost.
✅ Warranty Coverage – Enjoy a 2-year warranty against manufacturing defects, giving you complete confidence in your purchase.
Your satisfaction is our priority, and we stand by every product we create.
What Our Guarantee Covers
Our guarantee ensures that every mirror meets the highest quality standards and provides protection against defects in materials and workmanship. Here’s what’s included:
1. Superior Materials & Craftsmanship ✨
All Navado mirrors are handcrafted with meticulous attention to detail. We use premium AGC glass, which is:
✔ Crystal-clear & distortion-free – Perfectly reflective with no warping.
✔ Scratch-resistant & durable – Designed to withstand daily use.
✔ Lead-free & eco-friendly – Safe for your home and the environment.
Each mirror undergoes a strict quality control process to ensure flawless finishes, precise edges, and exceptional durability.
2. 2-Year Manufacturer’s Warranty 🔧
We stand by the quality of our products. That’s why every Navado mirror comes with a 2-year warranty covering:
✔ Manufacturing defects – Faults in materials or craftsmanship.
✔ Structural integrity – Issues with the frame, backing, or adhesives.
✔ Mirror clarity & reflection – Any unexpected degradation in performance.
If you experience any of these issues within 24 months of purchase, we will repair or replace your mirror free of charge.
3. Safe & Secure Shipping Guarantee 📦
We understand that mirrors are delicate, and we take every precaution to ensure they arrive in perfect condition. Our packaging process includes:
✔ Reinforced protective packaging – Shock-resistant layers to prevent breakage.
✔ Impact-proof corners – Extra protection for the most vulnerable areas.
✔ Trusted delivery partners – We work with reliable couriers to ensure safe and fast delivery.
🚚 What happens if your mirror arrives damaged?
No worries! Simply contact us within 48 hours of receiving your order, and we will arrange for a free replacement at no cost to you.
4. 100% Customer Satisfaction Guarantee 💯
Your happiness matters to us! If you are not completely satisfied with your purchase, we offer:
✔ Hassle-Free Returns – Return your mirror within 14 days if it doesn’t meet your expectations.
✔ Personalized Customer Support – Our team is available to assist with any concerns, providing expert advice and solutions.
✔ Quality Assurance Checks – Before shipping, every mirror undergoes a final inspection to ensure it meets our strict quality standards.
Need help? Contact our support team anytime! We’re here to make sure you have a seamless and satisfying experience.
What Our Guarantee Does NOT Cover
While our warranty and guarantee cover most quality-related issues, certain conditions are not included:
🚫 Accidental Damage – Any breakage or cracks due to drops, improper installation, or external force.
🚫 Wear & Tear – Natural aging, discoloration, or minor scratches over time.
🚫 Improper Use – Damage caused by misuse, excessive exposure to moisture, or chemical cleaners.
🚫 Custom Modifications – If the mirror has been altered after purchase, the warranty is void.
To ensure long-lasting beauty, follow our Mirror Care & Maintenance Guide (included with every purchase).
How to Make a Warranty Claim
If you experience an issue covered by our warranty, we’re here to help! Follow these simple steps:
1️⃣ Contact Us – Email [email protected] or call +84-912712965 with your order details.
2️⃣ Provide Photos – Attach images showing the issue for quick assessment.
3️⃣ Get a Resolution – We will arrange a replacement or repair based on your warranty coverage.
📩 For urgent claims, reach out via WhatsApp at +84-978977713.
Our Commitment to Excellence
At Navado UK, we are committed to delivering exceptional quality and service. Our guarantee reflects our dedication to craftsmanship, sustainability, and customer satisfaction.
✅ Handcrafted Luxury – Each mirror is a work of art, designed to last.
✅ Uncompromising Quality – We use only the finest materials and techniques.
✅ Peace of Mind – A 2-year warranty and hassle-free replacement policy.
When you choose Navado UK, you are choosing a brand that values excellence, innovation, and trust.
Shop with Confidence Today!
🛍️ Explore our collection of luxury decorative mirrors, full-length mirrors, bathroom mirrors, and custom designs – all backed by our Navado Guarantee.
📍 Website: www.navado.uk
📧 Email: [email protected]
📞 HOTLINE: +84-912712965
💬 WhatsApp: +84-978977713
🎉 Enjoy premium mirrors with complete confidence – Order yours today!
